We Provide Complete Claims Information for

Insurance Adjusters and Agents.

Our professional estimators and certified technicians provide fast, accurate information you need to make sound decisions, including:

A Complete Electronic Initial Loss Summary

  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.

Superior, Time-Tested Training and Quality of Job Inspections

Effective training is the best way to help ensure your customers receive the service they deserve. Vanguard Restoration technicians are trained to IICRC standards in Fire and Water Cleanup and Restoration.

Managed Qualification of Compliance & Professionalism

When you call Vanguard we will use only customer service oriented and qualified vendors to service your customer.

  • Prompt handling of the claim, means more restored and less replaced.
  • Implementation of Industry leading best practices and Communication.
  • Uniformed Crew Members, Estimator and Vehicle Standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance and regular electronic reports.

Xactimate® Scope and Pricing provides a clear picture of costs without surprises.

Serving Agents, Adjusters & Their Clients

A Vanguard Professional’s Primary role is to assess the loss site, explain the restoration process and reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim. Not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are managing.

24-hour emergency response, damage mitigation, loss assessment, and an electronic file summary with photos are sent to you within hours. Vanguard Professionals’ documented, measured performance increases value to you, your managers and your customers.

Hard Work, Sincerity and honesty have made us leaders in the Pacific Northwest fire and water cleanup and restoration industry.

24 hours a day We can be onsite in 30-60 Minutes Response from Notification within the Greater Portland and Vancouver Service Area:

Our Emergency Services Teams can provide complete solutions for every property damage situation including:

  • Structural Stabilization & Board-Up
  • Water Extraction & Structural Drying
  • Furnace “Puff Back” Clean-Up
  • Tree Removal
  • Fire/Smoke Damage Repairs
  • Wind Damage Repairs
  • Vehicular Impact Damage
  • Contents Cleaning & Pack-Outs
  • Temporary Restoring of Power, Water and Heat
  • More…

Fire/Smoke Damage Repair Serving Portland and Surrounding Areas – Emergency Service – Providing Emergency Board Ups and Temporary Services

We Provide Complete Claims Information for Insurance Adjusters and Agents.